10086客服英文自我評價（精選7篇）

10086客服英文自我評價 篇1

　　It has a strong career ambition, professionalism and good communication and presentation skills, sales and customer relationship maintenance master skills! To the development of the company, I will have to develop the mentality towards work.

　　具有較強的事業進取心、敬業精神及良好的溝通和表達能力，掌握客戶銷售和關系維護技巧!以公司發展，我才會有發展的心態來對待工作。

10086客服英文自我評價 篇2

　　Familiar with customer service system management processes, with rich experience in communication and customer communication, and learned a lot of communication skills; strong sense of responsibility, with excellent customer service and high sense of customer service skills and training experience; good at handling complaints malignant,good at finding work problems and propose solutions; more familiar with foreign exchange verification knowledge and operational processes; master the use of skilled and well-c, delphi, sql, etc. skilled use windows and office software, and strong writing skills document writing ability cheerful and lively, good communication skills and teamwork, active aggressive sense of responsibility, self likes to expand knowledge.

　　熟悉客服體系的管理流程，擁有豐富的與客戶交流溝通的經驗，并掌握了許多交流技巧;責任心強，具有優秀的客戶服務意識和較高的客戶服務技巧及培訓經驗;善于處理惡性投訴，善于發現工作中的問題并提出相應解決方案;熟悉較多外匯核銷知識及操作流程;熟練并良好掌握運用c,delphi,sql等，熟練使用windows和各種辦公軟件，較強的文字功底和文檔撰寫能力性格開朗活潑，良好的溝通能力和團隊協作能力，積極主動有進取心責任心，平時喜歡自學拓展知識。

10086客服英文自我評價 篇3

　　everybody is good! my name is , graduated from school professional, elective . while at school, major in the professional class have (here add applied position related courses or say into position required courses for elective courses, especially important), according to the knowledge, but also in some specific project fact, such as institute unique jingpinke , in which the main modules, or as responsible for group work, applied the (apply for related courses) skills, financial knowledge and so on, have achieved what kind of results. in practice, deepened to improve recognition and the actual operation ability this kind of work. in addition, in school also attended some club activities, such as (here best say 1-2 samples as college anniversary activity or courtyard luck would), in which the students and strengthen the communication, fully understanding team collaboration brings the efficiency of team cooperation and responsibility, a new experience and knowledge. personality, first is more honest and optimistic, enthusiasm.

　　secondly, with team spirit, steadfast effort, strong sense of responsibility. here recruited your enterprise of position, it is to build his learned into full play, and study here growth.

10086客服英文自我評價 篇4

　　I remember the time when I first entered the university scene, blink of an eye, four years of university life is coming to an end, I cherish the school during the learning opportunities, serious study of cultural courses, more familiar with the mastery of professional knowledge, at the same time, I also learned a lot of things to do the truth. A few years of learning the students to temper a self-confidence and self-motivated me.

　　In college, I always to improve their overall quality as the goal, to self-all-round development as the direction of efforts to establish a correct outlook on life, values and world view. In order to meet the needs of social development, I earnestly study all kinds of professional knowledge and give full play to my specialty. We will tap their own potentials and combine with the opportunity of summer social practice every year to gradually improve their ability of learning and analyzing and dealing with problems. and.

　　Faced with the arrival of knowledge economy, computer technology has also been widely used. As a 21st century college students, is facing a new challenge. Not only have a solid professional skills, need to have more knowledge. So I continue to study and work hard, and strive to learn a variety of computer networks, web design, Internet technology, server, computer principle, documentary credit, English correspondence, international trade practice and other professional knowledge. In addition to electing the case analysis, business agents, photoshop image processing and logistics knowledge to improve their own.

　　In addition to the required courses, I also insist on self-learning office, flash, frontpage, photoshop, dreamweavermx and other professional software, "I know" is my motivation to study and work in college. In addition to learning, I also did not forget to adhere to participate in various sports and social activities. In terms of thinking and behavior, I am fine style, treat people sincere, can better deal with interpersonal relations, calm and stable doing things, can reasonably arrange the affairs of life.

　　In view of this, I hope after graduation, eager to use their own learning skills for the community to make their own modest. For learning, I earnestly work, I also can do love and respect their jobs, be cautious and responsible, meticulous. In life I am optimistic, warm, sincere and tolerant. I am confident that I can do my job, in the spirit of "meeting the difficulties and difficulties", I will overcome my difficulties and overcome my future difficulties.

　　As an e-commerce professional college graduates, I have a young and knowledge. Young may mean lack of experience, but young also means enthusiasm and vitality, I am confident that with their own ability and knowledge in the work and life after graduation to overcome difficulties, and constantly realize the value of life and the pursuit of self-goal.

10086客服英文自我評價 篇5

　　Into the company has been practical two months ago, a short period of trial has been drawing to a close. In determining my career I feel the need to be a job identification to express my work attitude. Since the work, in the unit leaders carefully nurtured and taught, through their own continuous efforts, whether ideological, learning or work, have made considerable development and tremendous gains.

　　Work, both in the total station, or in the customer service department, are based on the guests first, try to meet the requirements of the guests. At that time is to learn the operating skills of GPS, no matter which department, are strict demands on themselves, assiduously study the business, is with such a firm conviction, strive to become experts. For my future work carried out successfully laid a good foundation chu.

　　Ideally, consciously abide by the company's rules and regulations, insist on participating in the company's every training. The need for positive progress, love the company's brick and tile, has been rigorous attitude and positive enthusiasm to join in the study and work, although the success of the tears, but also the bitterness of failure, but increasingly fierce social competition also made me fully Recognizing the importance of being a good worker in the all-round development of moral, intellectual and physical development.

　　In the study, the strict demands on themselves, correct work attitude, made the theory associated reality; thus enhancing their own expertise and the strengths of the ideological and cultural qualities, including life also learned to develop good habits, life enrichment And structured, a rigorous attitude towards life and good living style, warm and generous, honest and trustworthy, helpful and have their own principles of good work, to live in harmony with my colleagues.

　　Although I have just learned from the alma mater that some theoretical knowledge, but this situation can not meet the needs of the work. In order to grasp the service industry as soon as possible, every day to the company to learn the company system and theoretical knowledge, etc., to the working hours, and those of the older generation to learn the actual operation and help to do small things to the evening homesickness mood growing, Time to exercise, to overcome and efforts to make me slowly become a qualified service, just like to spend three months of work, so I gain the most is in the service, it makes me understand the most basic people Of the communication etiquette, treat the guests to be warm, friendly and patient.

　　Although only a short period of three months, but the middle of the harvest is indelible, and the unit leaders and colleagues to help are inseparable. I always firmly believe the words "a match and then bright, and only a large light beans, but if a match to ignite a bunch of matches, it will burn." I hope to use my beautiful youth, to light every one Guests, inspired by inspiring colleagues together for the cause of our dedication, marry a beautiful tomorrow.

10086客服英文自我評價 篇6

　　I was appointed to the position of Distribution Commissioner on 17th August 20xx for the entry into the project of OCEANO, 000,000,000,000,000,000,000,000.

　　During the work, I realized that I Taobao professional knowledge and lack of knowledge of suppliers of products, showing the work of bold innovation is not enough and not fully considered. But the company leadership and colleagues with the help of my Taobao, nine-yang products have in-depth understanding. At the same time I will spend more time to study hard new knowledge, and strive to improve the professional quality and theoretical level.

　　Since entering the company, I am mainly responsible for business, after-sales and FALSIFYING.

　　About the business. I am no stranger to the business, has five years of sales experience, and has four years of physical store management experience. So after the arrival of ○ ○ ○ ○ ○ ○ ○, a wealth of experience allows me to communicate with the dealer when the handy. And can well complete their sales tasks. Of course, thanks to the leadership of the company, for many difficult issues to support and help.

　　Completed sales of 490W in September, 95% of sales tasks completed in October sales of 529W, to complete sales of 115% of the task.

　　On aftermarket. For sale I did not come into contact with before, but in the two months of continuous learning, and finally have a breakthrough in the development of the warehouse in the nine-product residual machine, damaged machine after-sales problems. In particular, Wuhan warehouse, residual machine, the number of damaged machines reached 109 units.Can not be secondary sales, resulting in inventory backlog. I contact the city's ○○ customer service director, through their recommendation, contact our warehouse where the city's authorized service outlets, and reached an agreement for us to repair these pre-sale machine. The first batch of damage machine has been in the repair, and follow-up after-sales problems, but also to develop a process.

　　For the knowledge and personal qualities and ability I are constantly learning. Once identified things, I must in the shortest possible time to resolve and into their own growing valuable part of the experience.

　　R & D on the goods. FALSIFYING is responsible for several of the work I feel most difficult. In the work of three months, a total of 17 complaints received FALSIFYING goods. I want to find the FALSIFYING dealer and the flow of goods, to make a reasonable explanation, to appeal. But August-October Division I sweep code equipment is not perfect, for the flow of goods from the check. For manufacturers, our goods channeled to the line or cross-line, it shows that we do not control our dealers efforts. If there is not enough evidence to explain the flow of our goods, manufacturers will be in accordance with the network channel order to give the appropriate punishment. This allows me to verify the process of FALSIFYING pressure is very large. But in the face of pressure, difficulties I have no negative, but positive to find a solution to the problem, in their own efforts and colleagues with the help of each FALSIFYING complaints, are able to successfully appeal. Beijing is our largest customer of a city, Beijing warehouse scrambling is essential, but fortunately, October 25, Beijing warehouse has been able to sweep the code, I believe that the processing of FALSIFYING will be more efficient and convenient.

　　I have the courage to face the difficulties of courage, and to calmly, positive and optimistic attitude towards the difficulties, can learn a lot of valuable experience.

　　Through three months of work, personal experience a lot. Here I feel the learning, open, harmonious, innovative and harmonious working atmosphere, unity and progressive corporate culture. I have a wealth of work experience, and continue to improve their overall quality of thinking.Be brave to face

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　　The determination of various difficulties. I also lack in many aspects, the character is more impatient, the sales model on the Taobao cognitive is not comprehensive, for the operation of Taobao shop is not enough understanding, I will work in the future to improve their ability to , Continuous learning, enrich their own minds, and strive to become the company needs talent for the Huaqiang Dianlian contributions to all my strength. So I hope the leadership can give me more responsibility. To prove their value.

10086客服英文自我評價 篇7

　　My greatest feature is affinity, easy to leave a good and deep first impression, with a strong ability to adapt to unexpected situations and unexpected changes, remain alert and prudent attitude of the ability to work.Independent, honest and responsible.

　　My motto is "to eat bitter in the bitter side for the Master." I have the patience and perseverance, I can empathy and the overall situation as the most important, with team spirit, and the ability to adapt to the environment is also very strong, with good communication skills and coordination, has a good sense of service.

　　In addition, I have a strong ability to learn innovation, to learn with an open mind, not impetuous, they are not familiar with the field, to sink under the heart to start from scratch, starting from the grassroots small, able to use their brains. Imaginative, like the use of association and jump thinking to solve the learning and life problems.

　　My mental capacity is strong, able to overcome and correct the tension in the work, every day to maintain a smile and optimistic attitude.

　　In short, I feel that they are very suitable for all aspects of customer service as a job.