職場(chǎng)人必知商務(wù)禮儀
1
don't microwave stinky foods in the shared lunchroom.
不要在公用餐廳里用微波爐加熱重口味的食物。
2
when answering the phone, state your name and place of business.
打電話(huà)時(shí),先報(bào)上自己的名字和單位。
3
don't use a speakerphone unless you're in your office and holding a meeting that's being attended by someone remotely. alert the person you're speaking with that others are present, and close the door.
不要用免提,除非你是在自己的辦公室里,或者在開(kāi)會(huì)時(shí),其他與會(huì)者離你較遠(yuǎn)。記得要提醒電話(huà)的另一頭,有其他人在場(chǎng)。最后記住要把門(mén)關(guān)上。
4
don't pop up beside someone's cubicle, holding a conversation as a disembodied head.
不要在其他人的格子間旁邊突然冒出頭,說(shuō)話(huà)的時(shí)候假設(shè)他就在你面前。
5
when leaving voice mails, state your name, place of business, and number. succinctly say why you're calling. repeat step one; say goodbye.
電話(huà)留言時(shí),先報(bào)上自己的名字,單位,和電話(huà)。再簡(jiǎn)單扼要地說(shuō)明打電話(huà)的原因。最后,重復(fù)一遍自己的名字、單位和電話(huà),說(shuō)再見(jiàn)。
6
whoever arrives at a door first holds it for the next person, no matter the gender of either.
先到門(mén)邊的人,記住要為后面的人拉住門(mén),無(wú)論后面的人是男是女。
7
don't check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.
不要在開(kāi)會(huì)時(shí)查看自己的個(gè)人物品,特別是有老板或者任何可以對(duì)你說(shuō)不的人參加的會(huì)議。
8
when introducing people, name the person of greater status first: “mrs. ceo, i'd like you to meet the mail guy, ron.”
介紹他人時(shí),先為社會(huì)地位高的人介紹。比如,“總裁女士,我想為您介紹一下我們的快遞員,榮恩。”
9
if you leave your cell phone at your desk, turn it off. particularly if your ringtone is “who let the dogs out?”
如果你把手機(jī)放在桌子上,記住要關(guān)機(jī)。尤其當(dāng)你的手機(jī)鈴聲是“誰(shuí)把狗放出來(lái)啦”的時(shí)候(在國(guó)內(nèi),請(qǐng)參考“忐忑”鈴聲的效果)。
10
don't say “pardon me.”say “i beg your pardon.”the first is a command; the second, a request.
不要說(shuō)“原諒我”,改說(shuō)“我請(qǐng)求您的原諒”。前者是命令,后者是請(qǐng)求。