英語版的道歉信（精選5篇）

英語版的道歉信 篇1

　　Dear Ms Winston,

　　The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

　　I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

　　Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

　　Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

　　Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

　　If you have any questions please don't hesitate to call me.

　　Yours in service

　　Tony

　　Manager, customer solutions

英語版的道歉信 篇2

　　Dear Sir or Madam,

　　Thank you for letter of 5 May 20xx.

　　I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

　　I enclose the price list of our company as requested and look forward to hearing from you.

　　Your sincerely

英語版的道歉信 篇3

　　Dear Prof.Wong,

　　I am deeply sorry to inform you that I did not manage to complete the task you designated last week, due to a sudden illness falling upon me these days. For the last week, I have been in a hospital with a continuous fever, which has prevented me from any activity.

　　To make up my fault, could you please extend my deadline to next Friday? If so, I promise I will finish the task and send my report to you via email.

　　I do apologize again for any inconvenience it might bring to you, and hope you could accept my apology.

　　Sincerely yours,

　　LiMing

英語版的道歉信 篇4

　　Dear Mr Minister,

　　On behalf of the United States Government, I now outline steps to resolve this issue.

　　Both President Bush and Secretary of State Powell have expressed their sincere regret over your missing pilot and aircraft. Please convey to the Chinese people and to the family of pilot Wang Wei that we are very sorry for their loss. Although the full picture of what transpired is still unclear, according to our information, our severely crippled aircraft made an emergency landing after following international emergency procedures. We are very sorry the entering of China's airspace and the landing did not have verbal clearance, but very pleased the crew landed safely.

　　We appreciate China's efforts to see to the well-being of our crew. In view of the tragic incident and based on my discussions with your representatives, we have agreed to the following actions:

　　Both sides agree to hold a meeting to discuss the incident. My government understands and expects that our air crew will be permitted to depart China as soon as possible.

　　The meeting would be April 18, 20xx.

　　The meeting agenda would include discussions of the causes of the incident, possible recommendations whereby such collisions could be avoided in the future, development of a plan for prompt return of the EP-3 aircraft, and other related issues. We acknowledge your government's intention to raise U.S. reconnaissance missions near China in the meeting.

　　Sincerely

　　Joseph W. Prueher

英語版的道歉信 篇5

　　Dear Anne,

　　Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

　　Please allow me to say sorry again.

　　Regards,

　　Li Ming

　　親愛的安：

　　感謝你邀請我于明日晚上與你和你的家人共進午餐。可是，我非常遺憾地告訴你我無法赴約，因為我將忙于準備后天的一門重要考試。錯過了這么一個歡樂的聚會我深感遺憾，我希望你們能度過一個愉快的時光。對了，在我考試后我們可以見一面么?如果可以的話請隨時給我打電話，我非常期待能和你愉快地聊天。

　　請允許我再一次致歉。

　　您真誠的，李明